{"kind":"product","id":"dc-aftercare","language":"zh-CN","url":"https://evcony.com/evstore/products/dc-aftercare?lang=zh-CN","markdown_url":"https://evcony.com/evstore/products/dc-aftercare.md?lang=zh-CN","json_url":"https://evcony.com/evstore/products/dc-aftercare.json?lang=zh-CN","name":"售后包","title":"售后包 · EVStore","description":"面向直流充电桩的延长售后保障服务，仅部分地区可用。经设备型号、序列号、既有保障状态与现场条件审核后，可协商延长售后服务有效期。延长期限、起止日期、覆盖部件、人工和上门费用以正式服务方案为准，详情请联系官方客服。","keywords":"","robots":"index, follow","image":"https://evcony.com/evstore/modules/assets/dc-aftercare/assets/product.png","og_title":"售后包 · EVStore","og_description":"面向直流充电桩的延长售后保障服务，仅部分地区可用。经设备型号、序列号、既有保障状态与现场条件审核后，可协商延长售后服务有效期。延长期限、起止日期、覆盖部件、人工和上门费用以正式服务方案为准，详情请联系官方客服。","summary":"面向直流充电桩的延长售后保障服务，仅部分地区可用。经设备型号、序列号、既有保障状态与现场条件审核后，可协商延长售后服务有效期。延长期限、起止日期、覆盖部件、人工和上门费用以正式服务方案为准，详情请联系官方客服。","agent_notes":"","body":"中文 English\n\nEVSTORE / SERVICE \u0026 SUPPORT\n\n售后包\n\n面向直流充电桩的延长售后保障服务，仅部分地区可用。经设备型号、序列号、既有保障状态与现场条件审核后，可协商延长售后服务有效期。延长期限、起止日期、覆盖部件、人工和上门费用以正式服务方案为准，详情请联系官方客服。\n\nAI 生成服务概念示意图\n\n仅供项目咨询，服务内容、地区、周期与报价以官方客服确认及合同为准。\n\n服务规格\n\n适用设备 | 直流充电桩，需先核验资格 |\n\n服务地区 | 仅部分地区 |\n\n延长期限 | 按设备状态与方案确认 |\n\n服务响应 | 按合同约定，不默认承诺固定时效 |\n\n可协商的保障内容\n\n可评估远程技术支持、故障诊断、使用指导及约定范围内的维修或备件支持；现场服务是否包含、可用次数与差旅费用需在方案中明确。\n\n有效期与资格确认\n\n请提供设备型号、序列号、安装地址、投入使用日期、原保修凭证和维护记录。新服务起止日期及与原保修的衔接，以审核后的协议为准，不自动追溯覆盖既有故障。\n\n常见排除项\n\n事故或外力损坏、未经授权的改装、使用不当、供电与接地问题、第三方网络故障、耗材及不可抗力通常需要另行评估。覆盖与排除项以最终合同为准。\n\n申请与报修\n\n提交设备信息后，由官方客服核验地区与服务资格，再确认延保方案和报价。报修时请附故障代码、发生时间、现场照片及可安全获取的日志。\n\n联系官方客服确认项目\n\n请从商品页发起询价，附上项目地区、数量、使用场景及现有设备资料，确认适用范围与方案后再安排。","facts":[{"name":"ID","value":"dc-aftercare"},{"name":"Type","value":"DC Charger Extended After-Sales Package"},{"name":"SKU","value":"EVS-DC-AFTERCARE"},{"name":"适用设备","value":"直流充电桩，需先核验资格 "},{"name":"服务地区","value":"仅部分地区 "},{"name":"延长期限","value":"按设备状态与方案确认 "},{"name":"服务响应","value":"按合同约定，不默认承诺固定时效 "}],"faq":[],"sources":[],"links":[{"kind":"product","id":"dc-installation","name":"安装施工","url":"https://evcony.com/evstore/products/dc-installation?lang=zh-CN","markdown_url":"https://evcony.com/evstore/products/dc-installation.md?lang=zh-CN","description":"面向直流充电桩的项目安装施工服务，仅部分地区可用。可按现场条件评估基础、配电、线缆敷设、设备就位和调试验收范围。请提供项目地址、设备型号、数量及现场照片，由官方客服确认覆盖地区、施工边界、周期与报价。"},{"kind":"product","id":"self-hosted-charging-platform","name":"自托管充电服务平台","url":"https://evcony.com/evstore/products/self-hosted-charging-platform?lang=zh-CN","markdown_url":"https://evcony.com/evstore/products/self-hosted-charging-platform.md?lang=zh-CN","description":"为客户搭建由客户自主掌控部署环境、管理账号和运营数据的充电桩服务平台。客户需自行准备两台服务器，每台至少 4 核 CPU、16GB 内存和 500GB 可用硬盘空间，并具备稳定网络及必要的域名、证书和备份条件。接入协议、功能清单、部署与维护范围由官方客服按项目确认。"}],"structured_data":{"@context":"https://schema.org","@type":"Product","additionalProperty":[{"@type":"PropertyValue","name":"ID","value":"dc-aftercare"},{"@type":"PropertyValue","name":"Type","value":"DC Charger Extended After-Sales Package"},{"@type":"PropertyValue","name":"SKU","value":"EVS-DC-AFTERCARE"},{"@type":"PropertyValue","name":"适用设备","value":"直流充电桩，需先核验资格 "},{"@type":"PropertyValue","name":"服务地区","value":"仅部分地区 "},{"@type":"PropertyValue","name":"延长期限","value":"按设备状态与方案确认 "},{"@type":"PropertyValue","name":"服务响应","value":"按合同约定，不默认承诺固定时效 "}],"description":"面向直流充电桩的延长售后保障服务，仅部分地区可用。经设备型号、序列号、既有保障状态与现场条件审核后，可协商延长售后服务有效期。延长期限、起止日期、覆盖部件、人工和上门费用以正式服务方案为准，详情请联系官方客服。","image":"https://evcony.com/evstore/modules/assets/dc-aftercare/assets/product.png","name":"售后包","productID":"dc-aftercare","sku":"EVS-DC-AFTERCARE","url":"https://evcony.com/evstore/products/dc-aftercare?lang=zh-CN"},"updated_at":"2026-11-06T08:36:57Z","public":true,"noindex":false,"agents_allowed":true,"enrichment":{"facts":[],"faq":[],"notes":"","sources":[],"summary":""},"variants":[{"amount_minor":null,"available_stock":null,"currency":"CNY","id":"dc-aftercare-consultation","name":"项目选型与询价","price":"","price_kind":"unquoted","purchase_mode":"inquiry","sku":"EVS-DC-AFTERCARE","specifications":[{"name":"适用设备","value":"直流充电桩，需先核验资格"},{"name":"服务地区","value":"仅部分地区"},{"name":"延长期限","value":"按设备状态与方案确认"},{"name":"服务响应","value":"按合同约定，不默认承诺固定时效"}]}]}